Talk to the Prana Vision team

 
 
 
 
  EXCELLENT  
  
 Based on 25 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gemma Murphy 
 
23 August 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Love our cameras from prana vision. In fact, the doorbell system is the best! Much better than our old ring doorbell.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Eleanor Kirby 
 
28 June 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Following an email that I had sent to ProVision ISR with a question regarding an operating issue with my CCTV system I was contacted by Roy from Prana Vision who explained that ProVision had asked them to reach out. I explained the problem that I was experiencing and Roy talked me through a work around solution.  Later that day he also called back with a second option.  I was not able to implement his recommendation on the day as I had an appointment to attend so he told me to call back at my convenience which I did. Roy was in a meeting so Mo took over the call and worked patiently with me explaining in clear terms the actions I needed to take to resolve the problem. The required outcome was achieved and I was highly delighted with the Customer Service that I received from them.  It is very pleasing to have engaged with such a Customer focussed company.  I would highly recommend them.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mike du Toit 
 
27 June 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
It's not often nowadays you get to deal with a company that's on  ball with customer services.  From my first enquiry call with Mo in tech support, who is very knowledgeable, to placing and receiving my order, the whole process was very professional. The Provision equipment is very nicely made and installs very easily.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sunny Singh 
 
29 January 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I have been speaking to Mo for the last 5 months as he has been helping me to fix my domestic home cctv unit. He has spent a lot of time with me on the phone & video and he has not charged me a penny. I highly recommend this company as they genuinely care about the end customer which is rare in this industry. The manager Roy has also been a great help so I would also like to mention him - all in all top end company to deal with!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Stubley 
 
5 May 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Very happy with the system recommend for us, full colour night vision with 2 way sound and notifications straight to our phone's anywhere in the world, can tell the difference between car's, people and animals and can have boundaries set around the property so there's no false alarms ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ highly recommended
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jim Fraser 
 
29 November 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
After a frustrating time trying to resolve problems with ip cameras  and viewing cam 2 I contacted prana vision for help, they were excellent in resolving my issue which was down to firmware problems. I would recommend provision cameras and recorders not just for the quality but knowing that if an issue arises these guys supply a great service to get your system working again
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nathan Allen 
 
17 November 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
The camera technology and the customer service is fantastic at PranaVision
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sue Roughton 
 
17 November 2022
 
 
 Trustindex verifies that the original source of the review is Google. 
PranaVision really helped when we were looking for a security/ CCTV system for our offices in Swinton.  I explained what we needed and it was no hassle for Roy to quickly establish what that was, and prepare for this to be installed within a couple of weeks. Everything was installed and working straight away - highly recommend his services.
  
 
  
 
 
 
   
 
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